bd189 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") apply between the company operating the bd189 platform and you ("User"). These Terms apply to the bd189 website (https://bd189.cam) and all associated services, products, content and gaming services connected to it.

bd189 is an online casino and sports betting platform that provides services for players in Bangladesh. Our platform is secured with SSL encryption technology and operates in accordance with fair play principles.

These Terms may be updated from time to time. The latest version will always be available on this page. By continuing to use the platform, you are considered to have accepted the updated Terms.

1.1 Definitions

• "Platform" refers to the bd189 website and all its associated services.
• "User" or "Player" refers to any person who is registered on the platform or is using its services.
• "Account" refers to a user's personal registered profile on the platform.
• "Currency" refers to Bangladeshi Taka (BDT / ৳).
• "Bonus" refers to any promotional offer, credit or reward provided by bd189.

2 Eligibility and Age Requirement

To open an account and use services on bd189, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age.
• You must comply with the laws of the country where you reside.
• You must not be under any obligation that prohibits the use of online gaming services.
• You must not be on bd189's self-exclusion or restriction list.
• You must play using your own funds and not on behalf of another person.

For age verification, bd189 may request a national identity card, passport or other valid identity documents at any time. bd189 reserves the right to suspend an account if documents are not provided.

3 Account Registration and Security

3.1 Registration Process

When opening an account on bd189, you must provide accurate, complete and up-to-date information. If false information is provided, bd189 reserves the right to cancel the account and forfeit any winnings. Each person may operate only one account.

3.2 Account Security

• You are solely responsible for keeping your account password confidential.
• Sharing or transferring your account to another person is prohibited.
• If you suspect unauthorized access, notify bd189 support immediately.
• Avoid logging in from unsecured environments.

3.3 One Account Policy

If a single person holds multiple accounts, all accounts will be closed and all bonuses and winnings may be cancelled. This rule also applies to multiple accounts operated from the same household or the same device.

4 Deposits, Withdrawals and Payments

4.1 Deposits

The minimum deposit amount on bd189 is ৳300. Our supported payment methods are: bKash, Nagad, Rocket and Upay. The minimum deposit amount is the same for all payment methods — ৳300.

Deposited funds are generally credited to your account instantly. If there is a transaction issue, please contact our support team.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal processing time is generally between 30 minutes and 3 hours. Your account must be verified before a withdrawal can be made.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals exceeding the deposit amount may require additional verification.
• bd189 reserves the right to reject a withdrawal if the user's payment details are incorrect.
• Withdrawals may be put on hold during an investigation into any suspicious transaction.

4.3 Currency and Tax

All transactions on bd189 are conducted in Bangladeshi Taka (BDT / ৳). The user is solely responsible for paying any applicable taxes, duties or levies. bd189 does not provide tax advice.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New users can receive up to a 150% bonus on their first deposit, up to a maximum of ৳20,000. It is important to understand the wagering requirement before claiming this bonus.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25 times (25x). This means winnings from the bonus can only be withdrawn after wagering an amount equal to 25 times the bonus amount.

• The wagering requirement must be met before the bonus expires.
• Different weights may apply to wagering calculations depending on which games are played.
• Multiple bonuses may not apply at the same time — please read the specific terms of each offer.

5.3 General Bonus Terms

• Creating multiple accounts to take advantage of bonus offers is prohibited.
• bd189 reserves the right to modify, suspend or cancel any bonus offer.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the conditions are met.
• In any bonus-related dispute, the decision of bd189 is final.

5.4 VIP Program

The bd189 VIP program has three tiers. You can move up to a higher tier through regular play:

• Bronze: Weekly cashback up to 0.5%.
• Silver: Weekly cashback up to 1.0%.
• Gold: Weekly cashback up to 1.5%.

Details of VIP benefits are available from bd189 support.

6 Prohibited Activities

The following activities are strictly prohibited on the bd189 platform:

• Attempting to obtain bonuses or rewards through fraudulent means.
• Using any software, bot, script or automated method to influence game outcomes.
• Conducting money laundering or any other illegal financial activity.
• Attempting unauthorized access to other users' accounts.
• Registering using a false identity or documents.
• Payment fraud or misuse of chargeback claims.
• Exploiting any technical error on the platform.
• Playing through collusion or syndicate arrangements.

If these terms are violated, bd189 may immediately close the account, forfeit all balances and winnings, and take legal action if necessary.

7 Privacy and Data Protection

bd189 protects your personal information with great care. Our full data protection policy can be found on the Privacy Policy page.

• Your personal and financial information is protected with SSL encryption.
• Your information is not sold to third parties.
• Information may be disclosed to the relevant authorities where required by legal obligation.
• Your information may be used for service improvement and security verification.

If you need to update your account information, please contact the support team and provide the relevant verification documents.

8 Responsible Gaming

bd189 is committed to responsible gaming. We believe that gaming should be for entertainment purposes and should never be a source of financial or emotional stress.

• We provide players with the option to set deposit limits, loss limits and session time limits.
• The option to temporarily or permanently close an account (self-exclusion) is available.
• If problematic gambling behavior is identified, bd189 may offer our assistance.

To learn more about responsible gaming, please visit our Responsible Gaming page.

9 Account Suspension and Closure

9.1 Closure by bd189

bd189 reserves the right to suspend or permanently close an account without notice for any of the following reasons:

• Violation of any provision of these terms.
• Evidence of fraudulent activity.
• Suspicion of illegal activity.
• Failure to provide requested verification documents.
• Failure to pass age verification.

9.2 Closure by User

You may request the closure of your account at any time through our support team. Any applicable wagering requirements must be met before the account is closed.

9.3 Remaining Balance

In the event of account closure by bd189 (other than for fraud or breach of terms), any remaining valid balance will be returned. The balance may be temporarily held during an investigation.

10 Limitation of Liability

The bd189 platform is provided on an "as-is" basis. We strive to ensure uninterrupted service, but bd189 will not be held responsible for the following:

• Service interruptions caused by technical errors or server disruptions.
• Delays caused by third parties (payment gateways, game providers).
• Game losses resulting from internet connection disconnections.
• Issues related to your device or software.
• Unforeseen natural disasters or force majeure situations.

In any technical issue or gameplay-related dispute, bd189's decision will be final.

11 Changes and Amendments to Terms

bd189 reserves the right to change, amend, or update these terms at any time. For significant changes, we will endeavor to notify you in advance via your registered email or through platform notifications.

Continuing to use the platform after changes have been made will be considered as your acceptance of the new terms. If you do not agree with the changes, you have the right to request the closure of your account.

The latest version of these terms will always be available on this page. You can confirm this by checking the "Last Updated" date at the top of the page.

12 Contact and Dispute Resolution

12.1 Support

For any questions or complaints regarding these terms or our services, please contact us:

• 24/7 Live Chat Support (in Bengali) — for the fastest resolution.
• Email: [email protected]

12.2 Dispute Resolution Process

If a dispute arises, please contact our support team first. We will try to resolve the issue fairly and as quickly as possible.

Dispute resolution is handled in the following order: (1) discussion with support first, (2) escalation to management level if needed, (3) finally bd189's definitive decision. The decision of bd189's management is final.

12.3 Applicable Law

The applicable law and jurisdiction for the interpretation and enforcement of these terms is determined by the bd189 authority. International arbitration procedures may be followed in any dispute.

21+ Responsible Gaming Notice: This platform is for adult entertainment (21+) only. Gambling carries financial risk. Play within your means and stay responsible. If you feel there is a problem, seek help.